Learning & Development Lead – Da Nang

DataHouse Asia, a member of the ʻike Group, is a prominent software development company with three branches located in Da Nang, Ho Chi Minh, and Binh Duong, Vietnam. As part of the ʻike Group, a growing collective of innovators, technologists, and entrepreneurs, we are closely affiliated with DataHouse Consulting, our sister company founded in 1975 in Hawaii, US.

As one of the most prestigious software development companies in Vietnam, we provide end-to-end services for great enterprises, governments, and start-ups. With over 10 years of experience in the software engineering industry, we have successfully collaborated and delivered our high-quality software projects to partners in 19 countries worldwide.

We are seeking a highly motivated and experienced the Lead of Learning and Development (“L&D”) to join our IT company based in Da Nang, Vietnam. This person will lead the whole L&D team and be responsible for designing, developing, and implementing effective L&D programs that align with the company’s goals and objectives. The ideal candidate should be passionate about employee development and be able to create a positive learning culture within the organization. 

1. Learning Strategy

• Formulate the annual learning plan of initiatives and programs, addressing the learning needs of all employees through the Individual Development Plan (“IDP”), covering the whole learning cycle from training need identification and analysis (“TNA”), program identification and delivery to program assessment & evaluation.
• Orchestrate and integrate overall learning plan between technical and non-technical learning programs and interventions to ensure a holistic picture for all employees and leaders.
• Identify opportunities of leadership development in the organization and lead the deployment of these programs in close collaboration with the Leadership team, Tract Leads and functional teams.
• Contribute to the area of performance management through initiating and developing performance improvement plans (PIPs), coaching and mentoring schemes (if applicable) to support employee performances.
• Ensure proper deployment of high quality of blended learning programs, both virtual and physical.
• Uplift and maintain quality of learning programs to enhance the learner experience and engagement.
• Prepare and monitor the annual budget of the L&D initiatives.
• Keep abreast with latest external L&D trend in the market (both the approaches & tools) to enhance the learning experience of our people.

2. Learning Operations

• Drive the L&D team to successfully deliver all L&D programs at all levels, including onboarding, leadership development, technical skills, soft skills, and compliance training which is aligned and approved within the organization.
• Actively engage with key stakeholders from both the local market and the US team (if needed) to strive for a seamless and agile implementation of the learning program and initiatives.
• Partner with the US learning team to assess program experience and feedback from participants and facilitators of regional programs if any. Also, proactively provide recommendations for improvement and impact.

3. Learning Management System (“LMS”)

• Lead the launch of new LMS within the HR ecosystem for the organization and support in any learning ecosystem related projects or enhancement initiatives.
• Review and analyze learning data through evaluation and provide reports including usage of online learning platforms (if any).
• Partner closely with the divisional L&D communities as well as internal trainers to strive for the synergies on engagement efforts and upskilling initiatives.

You are energized by…

• Building the right learning culture for the whole organization, including both tech and non-tech employees and to ensure the learning & development initiatives are creating the right impact on them.
• Striving for a seamless and effective execution of the learning initiatives at three levels (Leadership, functional and individual levels) throughout the entire learning & development cycle.

Education: Bachelor’s degree in business administration, human resources, organizational development, or a related field. 

Experience and skills: 

1. Knowledge and expertise: 

• 4+ years of experience in L&D or a related field, preferably in an IT company. 
• Concrete experience in managing corporate learning with good knowledge including IDP, TNA, PIP, program development, evaluation, assessment, and development tools, etc. Proven track record in implementing learning programs and solutions. 
• Good understanding of new and emerging training techniques and methods, and open to trying new things. 
• Demonstrate project management experience, with the ability to manage multiple projects simultaneously, close attention to detail, and work collaboratively with others. 

2. Skills and personal attributes: 

• Good analytical and problem-solving skills with a growth mindset to make decisions and enhance program quality. 
• Work well with ambiguity. 
• Excellent stakeholder management and advisory skills and confident to interact with business partners and senior leaders. 
• Strong communication, interpersonal and project management skills. 
• A self-starter and able to work independently with strong accountability. 
• Proactive ‘can do’ attitude and solutions focused. 
• Enthusiastic, innovative and performance driven team player. 
• Be resilient, assertive, flexible and adaptable. 

• The opportunity in being part of the journey of the organization and sister company in the US in elevating the learning experience of our people.
• Being empowered in conducting the test & learn experiment with the different way in addressing the learning & development need of our people.

1. Competitive Compensation:

• Competitive salary, bonuses, with monthly allowances.
• Annual performance appraisal and salary review.
• 13th salary and extra bonuses based on performance and profitability.
• Monthly entertainment and team-building allowances.
• Provided working tools: laptop and widescreen.

2. Continuous Learning and Development:

• Work with a global team and international clients.
• On-site programs to explore different cultures.
• Seniority rewards and learning budget.
• Extensive training sessions and certificate rewards.

3. Fun Vibes at Work:

• Weekly cafeteria expenses and snacks at the office
• Celebrations for public holidays and special occasions: Tet, Women’s days, Men’s Day, Children’s Day & Mid-Autumn Day, Programmer’s Day, Teacher/Trainer’s Day, and Christmas Day…
• Clubs and sports activities: football, table-tennis, badminton, foosball …

4. Health and Well-being:

• Statutory insurances and annual health-check.
• National coverage healthcare card and flu shots.
• 12 annual leaves + 4 family days-off with extra days-off corresponding to employment milestone
• Supportive gestures for your important milestones.
• A company trip every summer, an annual year-end party, team-building activities, and so much more fun are waiting for you!

Join our exceptional team and enjoy these attractive benefits. Explore our open positions and take your career to new heights with us!