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ClixHealth’s Digital Transformation Journey
ClixHealth’s Digital Transformation Journey
Overview
Objective
Client Background
Challenge
Solution
Implementation
Outcome
Overview
Objective
Client Background
Challenge
Solution
Implementation
Outcome
Overview
ClixHealth, a fast-growing healthcare network in the Philippines, faced challenges in streamlining clinical operations, managing appointments, and ensuring accurate, real-time patient data access. To address these issues, the organization implemented VizEMR, an electronic medical record system designed to simplify workflows and enhance collaboration across care teams.
Objective
- Centralize patient records and appointments in one system.
- Improve coordination among healthcare professionals.
- Reduce manual processes and errors through digital transformation.
- Enhance patient care by giving providers more time to focus on treatment.
Client Background
Industry
Health and Human Services
About the Organization
ClixHealth is a growing healthcare network in the Philippines that uses VizEMR, an electronic medical record system, to manage patient records and appointments.
Challenge
Problem Statement
As ClixHealth expanded, the clinics faced increasing complexity in managing patient records, coordinating care across teams, and handling appointment scheduling. Manual processes and fragmented systems slowed operations and limited the ability to provide seamless patient experiences.
Impact
Without a unified digital system, staff risked spending excessive time on administrative tasks, leading to inefficiencies, longer wait times, and reduced focus on patient care. This threatened to undermine ClixHealth’s mission of delivering accessible, quality healthcare to communities.
Solution
Proposed Solution
ClixHealth partnered with DataHouse to deploy a comprehensive electronic medical record system tailored to the organization’s needs. VizEMR streamlined appointment management, centralized patient information, and empowered staff with user-friendly tools to improve daily workflows.
Key Features
The modern self-service portal includes the following features:
- Centralized appointment scheduling and management.
- Real-time access to accurate patient records.
- Streamlined care coordination across healthcare teams.
- Customizable workflows designed with staff feedback.
- Modern, user-friendly interface that minimize unnecessary clicks.
Implementation
Deployment
- VizEMR is built on VizPlatform to deliver secure, scalable, and efficient enterprise solutions.
- Hosted on a reliable cloud platform for flexibility and smooth integration.
- Regular backups and recovery measures ensure data protection and business continuity.
Integration
- Connects easily with existing hospital systems, reporting tools, and payment solutions.
- Works across different environments without major infrastructure changes.
- Centralized access enhances security and simplifies management.
Customization
- Flexible access controls for different user groups.
- Enhanced security and personalized dashboards.
- Modular design supports easy updates and new features.
Outcome
Achievements
- Successful go-live of VizEMR across ClixHealth clinics.
- Positive adoption from medical staff and administrative teams.
- Improved clinical efficiency through centralized workflows.
Key Features
- Reduced manual administrative work.
- Faster, more reliable access to patient data.
- Enhanced collaboration and coordination among teams.
- More time dedicated to delivering patient-centered care.
ClixHealth “VizEMR has truly transformed the way we manage our daily workflow. With all patient information and scheduling tools in one place, we can work more efficiently, reduce manual tasks, and spend more time focusing on delivering quality patient care.
Ms. Rose
Nurse, ClixHealth
About DataHouse
Founded in 1975, DataHouse is the longest-standing IT consultancy in Hawaii and has developed a reputation as the go-to company for solving complex IT problems for both public and private sector organizations. We specialize in business process reengineering and the upgrade of outdated systems to harmonize with our clients’ strategic goals and vision.
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